SUSTAINABILITY

ZT The Golden Hotel Barcelona is strategically located in the 22 @ district of Barcelona and designed for those who are sensitive to sustainability. It is a hotel of reference for all those who want to be active in achieving a better world. Our vocation is to be a benchmark in terms of sustainable tourism, which is reflected in our facilities, services and quality policies.

Strategic orientation towards the client: ensuring that all our services are directed to adequately satisfy their expectations.
Leadership: duly exercised by managers and middle managers to ensure that the organization meets the established quality objectives and procedures.
Involvement of Human Resources: so that they are always an active and involved part of the Organization's Quality System.
Management by processes: ensuring that all procedures are duly updated and accurately reflect the activities and tasks carried out in daily operations.
Constant innovation: ensuring that the Organization is continuously adapting to new trends, habits and customer needs.
Accessibility, physical and emotional: to all the facilities, equipment and services of the hotel so that all people can properly enjoy them.
Equality: both for clients in the treatment received during their stay and for all contracted personnel, establishing the necessary procedures so that there is no discrimination based on sex, religion, origin... or any other condition that is not objective and known.
Economic, social, cultural and environmental sustainability: as a necessary reference for making organizational and productive decisions for the hotel.