Frequently Asked Questions

The official check-in time is 4:00 PM. If your assigned room is available, you may check in before the scheduled time.

Parking spaces for disabled guests in the parking garage are subject to a fee and are associated with special rooms for people with reduced mobility.

The price of breakfast is €18 per person.

The spa circuit is for guests over 16 years of age and includes a therapeutic pool, shared whirlpools, a marine circuit, a footbath, a Finnish sauna, a hammam, a Nordic bath, an ice fountain, and a relaxation room for the duration specified on the voucher given at check-in. Children between the ages of 3 and 10 are only allowed access to the pool area, provided they are accompanied by a responsible adult and during special hours. Appointments must be made at the hotel reception. The spa circuit takes place at the Minos Spa Center, located approximately 450 meters away.

By car: Take the Ronda Litoral (B-20) highway, exit 21 Port Olimpic. Upon exiting, turn onto Plaza de los Voluntarios and go up Calle Marina, then take Avenida Meridiana. Turn onto Calle Bolivia and then Calle Ávila. The hotel is located at number 135 on that street. If you plan to visit Barcelona by car, remember to purchase the DGT environmental sticker. This sticker has been required by law since April 1, 2020, to be able to drive your own car in Barcelona. Foreign vehicles must be registered at this link . By metro: Use line L4, Bogatell stop (we are 700 meters away), line L1, Glòries stop (we are 500 meters away), or Marina stop (we are 750 meters away).

We offer a shuttle service from the airport to the hotel. You must contact the hotel reception directly (at least 48 hours before arrival) by emailing thegoldenhotelbarcelona@zthotels.com.

The hotel has private underground parking. Space is limited. The rate is €20 per night per vehicle. We also have electric vehicle charging stations. Ask reception for charging rates.

Yes, with a supplement (limited units). Please note that the maximum occupancy per accommodation unit, including infants, cannot be exceeded.

Pets are not allowed. Only assistance dogs for people with disabilities are allowed. They must be trained in specialized centers that accompany people with visual, hearing, or other disabilities, or dogs included in assisted therapies. These dogs must always be identified and be serving the person for whom they are authorized.